Privacy Policy

1. Introduction and scope

This Privacy Policy explains how LATIN HDZGLEZ LLC handles personal information gathered through the trade coordination service. The service, presented and developed by the developer LatinHdzglez, connects Latin-owned trades with customers who need crew dispatch, small-job contracting, bilingual customer care, quote follow-ups, seasonal property care and trade referrals across the Salt Lake Valley and surrounding areas.

The Company operates from 4596 W 4955 S, Salt Lake City - 84118-5422, United States (US). You can always reach the Company by telephone at +19038710612 or by email at message@latinhdzglez.buzz.

Please read this policy carefully. When you visit the website, request a quote, submit a ticket, or telephones the Company, the terms of this policy govern how your personal details are treated. By using the service, you agree to the practices described here. If you do not agree with any part of this policy, you should stop using the service and contact the Company if you need help removing anything already provided.

2. Who we are

LATIN HDZGLEZ LLC is a community trade coordination business. The Company does not itself employ every worker it sends to a site. Instead, the Company coordinates trusted, independent, Latin-owned trade crews by matching each job to the crew best suited to complete it. In that working relationship there are two sides that matter for privacy: the customer who requests work, and the trade crew who performs the work.

The Company is the data controller for the personal information it collects in the course of coordinating these jobs. This means the Company decides why and how your details are used when you contact it for dispatch, estimate, seasonal care, referral or customer care purposes. The developer LatinHdzglez built and maintains the website and the coordination desk that supports the service.

3. Types of information we collect

The Company collects a limited set of personal information, only as much as is needed to run a job from first call to final invoice. Categories of information may include the following.

Contact details

When you request a quote or open a ticket, the Company may ask for your full name, an email address, a telephone number, and the address of the property where the work will happen.

Job details

The Company keeps a description of the work you need: the trade involved, the scope, the preferred dates, the size of the property, and any notes that help a crew quote fairly.

Correspondence

Messages, emails, texts and call notes exchanged with the Company become part of the record so that follow-ups are accurate and nothing promised is forgotten.

Billing records

If you pay for a small-job contract or seasonal care plan, the Company keeps an invoice record. LATIN HDZGLEZ LLC does not collect or store payment card numbers; payments are handled by the third party payment processor named in any invoice.

Technical data

The website may record basic technical data such as the browser type, the date and time of a visit, and an Internet Protocol address, used only to keep the site working safely.

The Company will not ask for health details, political opinions, religious beliefs, racial origin or other sensitive categories of data to provide these services, and you should not send such details in a ticket or message unless a specific job honestly requires them.

4. How information is collected

Information reaches the Company through the ordinary everyday channels of the trade desk. There is no hidden collection on the website beyond the limited technical data described above.

• Direct requests when you fill in the contact form or write to message@latinhdzglez.buzz.
• Telephone calls to +19038710612. The Company does not record routine calls.
• Text messages or messages you send in reply to a dispatch notice.
• Customer care follow-ups and quote follow-ups that the crew, through the Company, sends back to you.
• Automated technical data from the browser when you load a page.

5. How we use information

Every use of personal information is tied to a purpose you can see and understand. The Company uses the details it holds to carry out the coordination service, and for no hidden commercial motive.

• To answer an inquiry and prepare an honest estimate for the work.
• To dispatch the right crew to the correct address on the agreed date.
• To provide bilingual customer care before, during and after a job.
• To follow up on outstanding quotes and keep a lead warm with your permission.
• To schedule seasonal property care and remind you before a planned visit.
• To pass a job between connected trade crews under a trade referral, sharing only what that second crew needs to quote.
• To keep records so that billing and any dispute are handled fairly.
• To keep the website safe, functional and free from abuse.

The Company does not sell personal information. It does not sell it to advertisers, to data brokers, or to any outside list buyer. That is a firm rule of the trade desk.

6. Legal basis for processing

Where data protection law applies, the Company relies on a legal basis for each use of personal information. The most common bases are these.

• Contract. When you ask for a quote and accept a contract for small-job work, the details are processed to perform that contract.
• Legitimate interest. Coordinating crews, keeping the site safe, following up on quotes and managing the business records are legitimate interests of the Company.
• Consent. Where the Company sends optional reminders or newsletter style notes that go beyond the work itself, it first asks for your consent and you can withdraw it at any time by writing to the address below.
• Legal obligation. Invoices, tax records and health and safety notes are kept to meet obligations the Company cannot avoid.

7. Sharing and disclosure

The Company shares personal information only in a narrow set of circumstances, always with care.

• With the crew that performs the job. To quote and complete work, a crew receives the contact details, the property address and the scope description. It receives no bank details and never a payment log.
• With a referred trade. When a job passes between two trades, only the description, the address and the schedule needed for the second trade are shared.
• With service providers. Email hosting, phone lines, scheduling tools and the payment processor all act on behalf of the Company and under written confidentiality terms.
• With authorities. Disclosure to a court, regulator or law enforcement body happens only where required by law or to protect a person from serious harm.

The Company never rents or sells data for advertising, and it does not allow a crew or provider to send you unrelated marketing on its behalf.

8. Third party services

The website uses a small number of dependable third party services. Each of these acts as a data processor for the Company and is bound by a data protection agreement.

• An email provider that carries messages to and from message@latinhdzglez.buzz.
• A host that serves the website files and shows harmless technical logs.
• A telephony provider behind the number +19038710612.
• A payment processor used only at the moment you pay for a contract. It never reveals full card numbers to the Company.

These providers all maintain their own privacy policies. Where they transfer data across borders they rely on the safeguards described in the international transfers section below.

9. Data retention

The Company does not hold your details for longer than necessary. The length of time depends on the type of record.

• General inquiries that never become a job are kept no longer than eighteen months after the last message, so a follow up is still possible without keeping you on file forever.
• Completed job records are kept for as long as needed to answer warranty questions, handle billing and meet tax rules, and are then reduced to a minimal record.
• Billing and invoice records are kept for the period required by tax law in the United States, after which they are securely erased or archived without active detail.
• Technical logs are rotated and overwritten on a practical schedule of no more than a few weeks.

When a purpose ends, the Company erases or anonymises the information so that it can no longer identify you by name.

10. Security of information

The Company takes reasonable care to guard personal information against loss, theft and unauthorised access. Practical safeguards include the following.

• Restricted access, so only the coordinator who runs your job can open your record.
• Encryption in transit for website traffic and for email where the receiving server supports it.
• Strong password rules and two factor checks on the desks that hold contact details.
• Locked physical records for job cards kept at the office at 4596 W 4955 S.
• Clear signing out of shared tools at the end of every working day.

No method of storage is completely secure, and the Company cannot promise absolute security against every attack. Should a breach ever affect your data, the Company would notify you and the relevant authorities as the law requires, describing what happened and what you can do.

11. Your rights

Depending on where you live, you have specific rights over the personal information the Company holds about you. These rights include the following.

• The right to access a copy of the details the Company holds.
• The right to correct details that are wrong or out of date.
• The right to ask for deletion of details that are no longer needed.
• The right to object to processing done on a legitimate interest basis.
• The right to restrict how the details are used while a dispute is resolved.
• The right to data portability where processing is automated and based on consent or contract.
• The right to withdraw consent at any time for any optional marketing.
• The right to lodge a complaint with the relevant data protection authority.

To exercise any of these rights, contact the Company at message@latinhdzglez.buzz or call +19038710612. The Company will respond within the time the law allows, normally within a month of a clear request, and will not charge a fee unless your request is repeated or unreasonable.

12. Privacy for Children

The service offers property care and trade coordination intended for adults and for the owners or renters of homes and small businesses. It is not aimed at children, and the Company does not knowingly collect personal information from children. A child seldom appears in these records at all.

If you believe that a child under the relevant age has provided personal information without a parent or guardian agreement, please tell the Company right away using the contact details below. On confirmation, the Company will delete the information promptly and take steps to prevent it from being collected again. No content on the website invites children to send messages.

13. Cookies and similar technologies

The website is intentionally light. It does not set advertising cookies, does not track you across other websites, and does not build a profile of your browsing for resale.

• Necessary cookies or session markers that keep a page working while you visit.
• Small technical logs used only to keep the site stable and to spot an attack.
• No third party analytics cookies are forced onto the site.

Because most tracking is simply not used, there is little to switch off. If your browser has a feature request to ask sites to limit tracking, the Company honours the spirit of that request by keeping outside tracking to a minimum.

14. Marketing communications

The Company sends three kinds of messages, and it treats each one differently.

• Transactional messages about a job you have asked for, such as a quote, a dispatch notice or a seasonal reminder. These are part of the service and are sent without extra consent.
• Follow up messages about an estimate you have given or requested. The Company may send a small, reasonable number of these to avoid letting a real lead go unanswered.
• Optional newsletters about new trades, new coverage areas or seasonal offers. These are sent only if you opted in, and every one contains a clear way to stop receiving them.

You can ask to stop any message at any time by replying with a single word, clicking the unsubscribe line in an email, or calling +19038710612. The Company will honour your wish quickly.

15. Job requests and trade details

Trade crews share their own details with the Company: the owner name, the licence where one is held, an address, insurance certificates and preferred job types. The Company treats crew records with the same care as customer records.

• Crew contact details are used to place work and to coordinate sites.
• Licence and insurance details are kept to confirm the crew is properly equipped for the work offered.
• Crew records stay with the Company and are not published on the website or sold to third parties.
• If a crew stops working with the Company, its details are held only to close any open invoice and are then reduced.

Both a customer and a crew can ask to see or correct their side of the record at any time.

16. International transfers

The Company operates from the United States, so information you send to the Company will normally be handled within the United States. A crew or customer based abroad, or a provider with servers in another country, may create a situation where details are transferred across a border.

Where the law requires protective measures for such a transfer, the Company relies on recognised safeguards such as approved contract clauses that the providers sign. By sending information to the Company for the services described here, you understand that your details may be transferred in this way while protections remain in place.

If you have questions about any specific transfer, ask by writing to message@latinhdzglez.buzz.

17. Changes to this policy

The Company may revise this Privacy Policy from time to time as its service, the law or its tools change. When a change is material, the new policy will be posted on this page with a fresh last updated date at the top.

A material change might come from a new crew category, a new coverage area, a redesigned website, or a new requirement in law. The Company will try to give you reasonable notice of changes that affect how your details are used. Continued use of the service after a revised policy is posted means that you accept the revised terms for activity from that date onward.

18. How to reach us

If you have a question, a concern, or an access request about privacy, the fastest route is a simple note to the trade desk. The Company reads every message and answers every question honestly.

LATIN HDZGLEZ LLC
4596 W 4955 S, Salt Lake City - 84118-5422, United States (US)

Telephone: +19038710612

Email: message@latinhdzglez.buzz

Developer of the presented service: LatinHdzglez.
This policy was written and published by the Company, LATIN HDZGLEZ LLC.